After submitting your application to SASSA, you are provided with a SASSA reference number. You can use this reference number to track your application. If you have lost your reference number, you may face problems in getting the grant.
So we will help you find your reference number and tell you the complete different procedures for finding your missing SASSA Application Reference Number.
Why You Need to Recover the Lost Reference Number of SASSA?
An SASSA reference number may be required to obtain information on SASSA grants or to track your grant, reapply, SASSA card renewal updates or update banking details when appealing your SRD grant. If you have forgotten or lost your reference number and need it to resolve any issue related to your grant, don’t worry. We will provide you with instructions on how to reset your SASSA Grant Reference Number. With this, you can get your reference number again.
Methods to Recover SASSA SRD Reference Number
We will explain four different methods for finding your lost SASSA application number again. You can call the SASSA Call Center through your mobile phone, use the USSD code or WhatsApp on your registered mobile number, or find the application number online through the SRD website SASSA SRD can find the application number.
Recover Your SASSA Application ID/Reference Number Via Voice Call
If you have lost your SASSA grant application number, don’t worry. Now, you can recover your application number by calling the SASSA call center helpline number from home. To retrieve the SRD R350 application number, follow the following procedure:
- Dial SASSA toll-free number 0800 60 10 11 from your registered mobile number.
- You will receive a computerized response from the call center.
- Press “1” in response.
- Now, you will be connected with the SASSA Human Agent.
- Tell them your problem and say that you need your application ID number.
- They will ask you for your ID card number and phone number. And will confirm your identity.
- Once the verification is complete, you will receive a SASSA application reference number.
Although this method is very simple, we request you follow the procedures to find the reference numbers online or through the USSD code. You may have to wait for some time to speak to a SASSA agent. Sometimes, your call may be disconnected due to a network problem. SASSA Call Center receives calls in seconds at a time. They will answer you in free time. So, using an online or the USSD code method is better.
Find Your Lost SASSA R350 Application Number Online Via Status SRD Check
ssa.gov.za or the SASSA Appeal. Follow the steps below to find your application number online:
- Open the SASSA R350 SRD official website through this link: https://srd.sassa.gov.za/sc19/status
- Enter your South African ID number in the first field.
- And provide your registered mobile number in the second box.
- Click on the “Submit” button.
- All the details of your SASSA application will be visible on the screen.
- Your SASSA application reference number will also be there.
This way, you can get your SASSA reference number through the website with just a few clicks.
Know Your SASSA SRD R350 Reference Number Via USSD Code
You can find the reference number of your SRDR 350 grant application by entering the USSD SASSA code through your registered mobile number. Follow the steps below to find the reference number using this method:
- Dial the SASSA USSD code *120*3210# from your registered cell phone.
- You will receive a message on your mobile screen.
- You will be requested to enter the ID card number.
- Enter your South African ID number.
- Then, in the second prompt, you will be asked to provide your registered phone number. Enter the Sassa phone number that you used when submitting your SASSA application.
- Your SASSA application number will be displayed on the screen as soon as you provide your mobile number.
By following this method, you can easily get information about your application and know your reference number by calling your mobile number while sitting at home.
Note: Remember that you have to enter the SASSA USSD code only with the same number that you used when submitting your SASSA grant application. If you use any other number, your application will not processed.
Get Your SRD R350 Application ID Via WhatsApp
Apart from getting the SASSA application reference number online, the second fastest method is through WhatsApp. To get the SASSA reference number through your WhatsApp, you can follow the process given below:
- Save the SASSA WhatsApp number (082 046 8553) on your registered mobile number.
- Type “Status” on Sassa’s WhatsApp message and send it.
- You will receive a computerized response from SASSA. Send “Yes” in response to this message.
- Follow the remaining instructions from SASSA, and provide your other information.
- You will ask for your National Identity Card and registered mobile number; provide them.
- After that, you will get the SASSA reference number.
Following this method, you can retrieve and use your application ID with just a few clicks.
How do I get my 6-digit application ID for SASSA?
Visit the application status link on the SASSA srd.sassa.gov.za website. Enter your national ID number and registered mobile number. Your 6-digit SASSA application ID will appear here.
What can I do if I forget my SRD phone number?
If you forget your SRD phone number, call the SASSA helpline at 0800 60 10 11 and ask them to reset it.
What is the Example of SASSA Reference Number?
You must know what the SASSA reference number looks like? Here is its Example
Example of Reference Number: “222 1122 STATUS”.
How do I get my application number from SASSA?
Simply, dial SASSA USSD code *120*3210# in your registered cell phone and submit this number to SASSA officials. This helpline number USSD code will be immediately processed, and you will be provided detailed instructions about your application number from SASSA.
What to do When I Get My Reference Number?
You may need an SASSA application reference number to access SASSA grant information, check payment status, and check the pending status of your application. So, after getting your reference number, write it down in a safe place.
What is a file number when applying for an SRD grant?
Documents required when applying for a SASSA COVID-19 SRD grant. The ZA government gives asylum seekers a file number, which they must submit with the SASSA application. This file number is used to uniquely identify each applicant.