You are provided a social grant by SASSA every month. You should protect SASSA grant from unnecessary deductions. We will tell you the complete method in this article on how you can secure your SASSA SRD grant. And can submit an application against unnecessary deduction.
If your social grant is being deducted without your consent, follow the instructions below to dispute the unauthorized deduction. And stop unnecessary deductions from your money.
How Does Lodge Dispute The Unauthorized Deduction?
All SASSA users should protect their grants from unnecessary deductions. And get your social grant money safely. To ensure the safety of the SASSA grants provided for the welfare and livelihoods of the people of South Africa, you must follow a step-by-step process to prevent unnecessary deductions.
Send an SMS from your registerd mobile mobile number to Q-link on 34548 to dispute the unauthorised deduction.
INFORMATION TO INCLUDE IN THE SMS:
On Your SMS please include the following information:
Topic: Dispute.
ID Number: Enter your 13 Digits ID card number.
Name and surname: Enter your Full name (As the appear on the ID).
FSP Name: The company against whom you are filing a dispute. Due to which your money is being deducted.
Duration of the Policy: How long the policy has been paying deductions. And how much is being deducted.
Reason for dispute: I have never signed the contract/misrepresentation on the basis of which the deduction is being made.
SASSA Online Application Process for SRD R350 Grant
Protect SASSA Grant: Things to Remember When Dispute
must follow these instructions to protect your SASSA grants from Unauthorized Deduction.
Provide Accurate Information
Providing accurate information speeds up the process of resolving the Dispute of The Unauthorized Deduction. Therefore, it is important to provide correct and complete information in SMS to get favorable results and get your dispute resolved immediately. Enter complete information about the ID card number, name, surname, FSP name, the policy period, the reason for the dispute, etc., in detail.
Follow the Automated Process
After sending an SMS with the correct information to QLink, the dispute process will start. You may receive further information or some instructions from SASSA so follow the instructions received on your registered mobile number. And provide any additional information requested from you promptly. If you do not provide the necessary information late or not, the resolution of your dispute may be delayed.
Be Persistent and Follow Up
It will take some time to resolve the Dispute. So be consistent during this period and follow your Dispute regularly. Provide the information received from you. Keep a record of all SMS, Qlink replies, and other documents.
If you do not get a response to your Dispute even within a reasonable time frame, ensure the resolution of your Dispute by contacting SASSA’s online helpline number or the relevant authorities.
Take Preventive Measures
Apart from filing a complaint with Sasa for unauthorized deductions, you should ensure that you take precautionary measures to avoid further deductions of the grant. If any financial services provider requests you to provide personal information, do not provide your personal information without inquiring.
Only allow deductions to which you have expressly consented. Before signing agreements with any company, read and understand all their terms and conditions. If you have any problems or concerns, seek legal advice. Keep records of all authorized deductions and regularly review SASSA grant payments.
You Can Also read: SASSA Appeal Online
Processing Time for Resolving Disputes with SASSA
The time it takes to settle a dispute with SASSA depends on a variety of factors. Suppose all the information provided by you, like your ID card number, mobile number, your address, and details of your dispute, are all correct. In that case, your application will take less time, and different types of disputes will be resolved differently. It may take time, so you will need to be persistent during all this time.
During SASSA’s Dispute The Unauthorized Deduction process, you will need to be patient and persistent as it is your responsibility to follow up on the dispute regularly. If you do not receive a response to your appeal within a reasonable time frame, you can obtain information about the status of your dispute from the relevant SASSA function.
You can contact SASSA’s toll-free number 0800 601 011 or get information from an SASSA representative on the online complete portal. You must provide accurate information to protect the SASSA grant from unauthorized deductions and To ensure the security of your grant. And you can get the full amount provided by the SASSA program.
Why You Need To Protect Your SASSA SRD R350 Grants?
The SASSA SRD grant of R350 is provided every month under the SASSA program by the government to reduce the rate of poverty in South Africa. These SRD grants are a very good initiative for all those people who are facing difficulties in living, who do not have any personal business, or whose business has destroyed due to some sudden calamities. It is also very important for all these people to ensure the security of their grants. So that they do not face any loss and no one can steal their grant money. Therefore, various measures are taken by SASSA to protect the grants.
All SASSA users are request to follow these steps so that your SRD R350 grant money reaches your hands safely and you can use it for your essential tasks. SASSA money is a great support for poor and needy people. So save your money from unnecessary unauthorized deductions and keep withdrawing from time to time. All SASSA users are request to use SASSA cards to withdraw their grants. Do not provide your essential information, like your registered mobile number and ID card number, to any unknown person.